Last Updated: 14 Sep 2026
At AlphacraftGames, we don’t just sell wooden chess sets — we build experiences. And just like our products, we believe in trust, transparency, and respect.
This Privacy Policy explains how we collect and use your information when you visit or shop from our website.
🧾 1. What Information We Collect
When you interact with our store, we may collect:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Order details
We also collect some basic technical data like:
- Device type
- Browser
- Pages you visit
This helps us improve your experience.
🎯 2. How We Use Your Information
We use your information to:
- Process and deliver your orders smoothly
- Keep you updated about your order
- Improve our website and products
- Provide customer support when you need it
- Send offers (only if you choose to receive them)
👉 Simple — we use your data to serve you better, not to misuse it.
💳 3. Secure Payments
Your payments are handled by trusted and secure payment gateways like Razorpay, Stripe, or others.
We never store your card or banking details on our website.
🍪 4. Cookies (Small but Helpful)
We use cookies to:
- Make your browsing faster
- Remember your preferences
- Understand what you like on our site
You can disable cookies anytime from your browser settings.
🔐 5. Your Data is Safe
We take security seriously and use proper measures to protect your data.
While no system is 100% secure, we do our best to keep your information safe and protected.
🤝 6. Do We Share Your Data?
No — we do not sell or rent your personal information.
We only share necessary details with:
- Delivery partners (to ship your order)
- Payment providers (to process transactions)
That’s it.
🧑⚖️ 7. Your Rights
You’re always in control. You can:
- Request to see your data
- Ask us to update or delete it
- Unsubscribe from emails anytime
Just contact us — we’ll help you.
🔗 8. External Links
Sometimes we may link to other websites.
We are not responsible for how they handle your data.
📞 Contact Us
If you have any questions, need help with your order, or want to know more about our handcrafted wooden chess collections, feel free to reach out to us. Our team at AlphacraftGames is always happy to assist you.
You can contact us anytime via email at [@armindersingh705gmail-com].
You can also visit or write to us at [Amritsar, India].
We aim to respond to all queries within 24 hours.
By using our website, you agree to this Privacy Policy.